The Local Government and Social Care Ombudsmen(LGSCO) have released a good practice guide for practitioners who are supporting families of children who are out of school. It highlights examples of where children were well supported, and gives practical advice on how to avoid common mistakes.
Complaints to the LGSCO about children’s missed education have increased, especially for children with special educational needs or anxiety-related Barriers to Attendance.
Under Section 19 of the Education Act 1996, councils must provide suitable education for children who cannot attend school due to illness, exclusion, or other barriers. The Ombudsman’s investigations show that many councils are failing to meet this duty, often leaving children without education for months.
Key lessons from the guide:
- Councils must act decisively and not delay decisions about alternative provision.
- Education must be person-centred, tailored to the child’s needs and regularly reviewed.
- Clear communication with families and professionals is essential.
- Parents should be informed of decisions and their right to complain.
Read the full guide here: Supporting Children Out of School
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